Skip navigation

The four dimensions of effective mHealth: People, places, payment, and purpose

The four dimensions of effective mHealth: People, places, payment, and purpose

Tagged:
Harry Greenspun, Sheryl Coughlin, Christine Chang; The four dimensions of effective mHealth: People, places, payment, and purpose. Washington, D.C.: Deloitte Center for Health Solutions; [2014].

Available at: http://bit.ly/1sv8xbp

Executive Summary:
“By leveraging the power and reach of mobile communications, mHealth makes it possible to provide a more versatile and personalized approach to health care. However, in order for mHealth to reach its full potential, four critical dimensions must align: people, places, payment, and purpose.

People: Demographics
A nuanced understanding of demographics such as age, gender, and income can point to technology preferences and help drive customization and targeting of users’ mHealth experiences.

Places: Local infrastructure
The convergence of infrastructure needs (reliable local networks – cellular, broadband and wireless, download speeds, and bandwidth capacity) and rapid technological development may be a tipping point for mHealth adoption.

Payment: Reimbursement and regulatory
Value-based reforms are prompting health care organizations to 1) find more efficient ways to improve care while increasing quality; 2) expand care delivery outside the hospital and physician office; 3) facilitate patient-provider connectivity “anytime and anywhere”; and 4) increase patient engagement. Addressing privacy and security concerns, as well as reimbursement approaches and regulatory
consistency across jurisdictions, should remove several existing barriers to adoption.

Purpose: Disease dynamics
Fitness, wellness, care provision, disease management, and complex case management can be supported by mHealth functionality, but the approach has to fit the condition.”